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Fusing together our experience in all levels of hospitality and our close collaboration with UK’s highly acclaimed awarding organisations, Off to Work Training Academy offer a range of training solutions to ensure your business is fully compliant to current legislation. We bring immersive, true-to life hospitality skills’ training and accredited training to motivated team members who are passionate about creating lasting impressions for guests.
Through our Training Academy, learners get access to world renowned certified training. Our course portfolio includes online and blended training courses covering compliance subjects like Food Safety, Health and Safety, Fire Safety, First Aid and Licensing, as well as key operational training such as Customer Service. We aim to provide flexible training solutions and ensure that you get what you need to keep your business and team compliant and upskilled by combining a range of available resources in a cost and time efficient way.
Based on our experience in successfully providing high quality staffing solutions to the most demanding clients and our passion to provide an excellent experience and elevate the levels of service in the industry, we have crafted our interview and skills assessments. Whatever their role or level of experience, every member of our casual team undergo our rigorous, best-in-class assessment programme.
Our thorough vetting processes assess personal interaction, attitude, and ability to understand instructions. Friendly and supportive interviews, assessments and training is carried out by industry professionals with years of practical experience at the highest level of hospitality.
Our experienced trainers look for the inherent personal attributes that we strive for in our team, assessing grooming, charisma and professionalism throughout the day while leading by example. It is our commitment to these details which ensure your confidence in consistently excellent staff.
Regardless of which role they’ll undertake, every team member is trained as part of their initial assessment day on the essentials of Food Hygiene, Allergens Legislation, Manual Handling, fundamentals of Health & Safety and COSHH.
Practical skills assessment including French vegetable cuts and three hot elements // Cleanliness, speed, efficiency, as well as teamwork and communication within the kitchen // Analysis of which kitchens and clients they are best suited to support // Knowledge of health and safety regulations, including allergensMORE INFO
Fine dining // Wine waiting // Principles of customer relationship management and conflict resolution // Detailed insight into the running of events and the variety of sectors and environments in which they’ll workMORE INFO
Hazard perception to identify potential dangers within a live kitchen // Safe handling of knives and broken glass // Identification and cleaning of commercial kitchen equipment and utensils // Kitchen hierarchy, expectations and communication within a professional kitchenMORE INFO