DESCRIPTION

Designed for anyone wishing to become a Catering Team Leader, this package includes eLearning modules in Guest Service and Customer Service in addition to a four-hour classroom based session.

This training will provide candidates with knowledge in conflict management, grooming standards, event setup, dinner and team service in addition to how to interact with event managers and your team.

What you'll learn from this training:

Taking Briefings

Kitchen Etiquette 

Canape Prep

Canape Service

Setting up/Running Cloakroom

Event Setup

Table Ruching and boxing

Dinner Service

Team Service

Clearing

Livery Service

Conflict Resolution

Should you wish to tailor this package to your business, please contact our team to discuss our bespoke package offering.

Currently delivering in London and Birmingham though available countrywide, costs may vary depending on location.

Got a question about this package? Call us on 0207 386 4497 or email us at [email protected]

PLEASE NOTE:Once purchased, the Off To Work Training Team will be in touch within 24 hours of the next working day (Monday to Friday, excluding Bank Holidays) to enrol you onto our Learning Management System for the eLearning included in this package and to provide you with the next dates available for the classroom session included in this package.