DESCRIPTION

This eLearning course prepares your team to provide excellent guest service, create the right impression and communicate with guests successfully.

Why is this Training Important:

Whether your team is dealing with a guest complaint or tailoring a guest experience, it’s important that service is always at the forefront of their mind. This module offers a comprehensive introduction to the world of guest service.

What’s Included:

Fashioning Service Excellence

Looking to Impress

Overcoming Obstacles 

Working Together

Got a question about this module? Call us on 0207 386 4497 or email us at [email protected]

PLEASE NOTE:  Once purchased, please allow up to 2 hours for your account to be created.  You will be sent log in details from FLOW, this is our Learning Management System.  Should you not be able to find your log in details, please make sure you check your SPAM.  If you have any questions or are having problems finding your log in details then please email [email protected], you will receive a response within 24 hours of the next working day (Monday to Friday, excluding Bank Holidays).