DESCRIPTION

Reservations and Bookings Coordinator - Contract catering -
Location: City of London
Monday to Friday
Salary: up to £24,500.00

My client is one of London's Leading Catering Company operating within an International Finance Organization and we are recruiting an experienced Executive Bookings Team Coordinator.
The role will involve but not be limited to:

An eye for detail and sharp organisational skills will be key. As a guardian of our reputation, our client will rely on you to provide impeccable first line advice and guidance every time.

You will be the first point of contact with all external stakeholders to the business either through email, by phone, in writing or in person
To manage the dedicated Executive Resource Booking Line and handle all requests promptly and efficiently.
To provide managed telephone room booking service for the executive's and their first direct reports ensuring that all requests are met, as and when required.
To collate all necessary information and catering orders and to effectively process their bookings with all dietary requirements /preferences.
To develop strong relationships with the key requesters to ensure a smooth and consistent excellent customer service experience.
To liaise with the Customer Service and the Catering Team, keeping them up to date with all daily amendments and making them aware of any new bookings and all functions.

With that in mind, you'll need to be:
Have had at last 2 years' worth of experience in a Corporate background position in the Catering and Hospitality Industry where quality customer service was paramount.
Someone who is committed to the job and sees this as a way to progress within the hospitality and catering industry
Resilient and agile in nature, you can negotiate effectively and openly with clients and vendors, and clearly explain capabilities and constraints with empathy and patience.
A bundle of energy with a naturally friendly and personable character
A meticulously organised and efficient multi-tasker
Highly proficient in both written and spoken English
First-hand experience using outlook and ideally Condeco systems

At Off To Work we take your data privacy very seriously and only use your data for the legitimate business reason off recruitment and selection purposes. The full terms of our GDPR Talent Placement privacy notice are available to view on our website.

https://www.offtowork.co.uk/privacy-policy/