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ice rink, total quality management, customer service

OCTOBER 27TH 2016

12 Tips for Keeping Customer Service Upstanding in Icy Conditions

With the Ice Rink at the Natural History museum going live for the 11th time it has become ever more important to us, working in partnership with our clients, to look at the customer service offering and how we keep raising the guest experience.

BY PHILIP ATKINS

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